Shipping policy

All orders are processed within 3 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping charges for your order will be calculated and displayed at checkout. We offer DHL Paket and DHL Warenpost in Germany. 

Shipping option	Estimated delivery time	Price
DHL Paket	3 to 7 business days	4.20 €
DHL Warenpost	3 to 7 business days	6.90 €

We offer DHL Warenpost International and DHL Paket International for countries in the EU.

Shipping option	Estimated delivery time	Price
DHL Paket International	7 to 14 business days	17.85 €
DHL Warenpost International	7 to 14 business days	6.00 - 9.50 €

 

We offer Free Shipping for orders above 85.00 €.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at noncoerced@web.de with your name and order number, and we will look into it for you.

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at noncoerced@web.de with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at noncoerced@web.de.